Ravine Software
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Software we built because we needed it.
After about fifteen years of running client support every way it can be run, we built the helpdesk we actually wanted — then made it a product.
Client support that’s actually your size.
Helpdesk software for freelancers and small dev shops. Give your clients a professional place to ask for help — and give yourself one organized queue instead of scattered emails, texts, and 7:40 a.m. phone calls.
- Professional client portal with magic-link access
- Tickets that stay organized, email that flows in naturally
- Billable-hours tracking built in
- AI assistant included
- Simple, honest pricing — from $12/mo
- Live in minutes, not weeks
Everything a small team needs to run client support.
We know — it’s how we run ours.
Client portal
A professional, branded place for clients to ask for help and track requests.
Organized tickets
One queue that keeps every request, reply, and resolution in order.
Email that works naturally
Clients just send email — Ravine Desk turns it into tickets automatically.
Billable hours
Track time against tickets as you work, ready for invoicing.
Built-in AI assistant
Help drafting replies and summarizing threads — with you in control.
Magic-link access
No passwords for clients to forget — secure links get them straight in.
Honest pricing
Simple plans from $12/mo. No per-agent gotchas at small-team scale.
Live in minutes
Sign up, connect email, share your portal link. That’s the setup.
“We didn’t build Ravine Desk to sell software — we built it to take better care of our own clients.”
Every feature exists because our own support queue demanded it. We run Ravine Software’s client support on Ravine Desk every day — you’re getting the tool we depend on ourselves.
Read the story behind Ravine DeskGive your clients a better way to reach you.
Start a free 14-day trial, or ask us anything about Ravine Desk first.